Shipping policy

SHIPPING POLICY

Thank you for shopping with Always & Forever Keepsakes!

Processing Times

Many of our products are personalized and made to order. Processing times vary depending on the product and customization selected. Estimated processing and delivery times will be provided on the applicable product page or during checkout.

Shipping

We currently ship within the United States only. Shipping rates and available shipping methods are calculated and displayed at checkout when applicable.

Delivery Estimates

Delivery dates are estimates and are not guaranteed. Once an order has shipped, delivery times may be affected by the shipping carrier, weather, holidays, or other circumstances outside our control.

Multiple Packages

Because we work with different production partners, items purchased in the same order may be produced and shipped separately. You may receive multiple packages and tracking numbers.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has entered production or shipped, we may not be able to change the shipping address.

Lost or Damaged Packages

If your order arrives damaged or you experience a delivery issue, please contact us as soon as possible at hello@alwaysandforeverkeepsakes.com so we can review the issue and assist you.

Contact Us

If you have questions about shipping, please contact us at hello@alwaysandforeverkeepsakes.com.